User Centered ISD as Process

User Centered ISD as Process (Bryce, 1996)

Step 1 – Identify a user group or population

Step 2 – Investigate the information needs of the user population (Needs Analysis)

Step 3 – Discover the task that users accomplish as they meet these information needs (Task Analysis)

Step 4 – Investigate the resource that users require to complete these task (Resource Analysis)

Step 5 – Summarize the preceding steps in user models (User Models)

Step 6 – Design augmentation and enabling (Usability - Design and Testing)